Yet another reason I am leaving my job

I normally go into work and field all kind of really stupid questions throughout the entire day. The standard kind of people who can’t figure out how to install ram, a hard drive, or turn on their computer without formatting it (it has happened).

Today this guy walks in, this is the story:

This guy walks in with a Dell.  He looks me straight in the eyes and tells me that it stopped working when he installed his wireless card.  I should have noticed something wrong right then.  The side panel won’t stay on for some reason.

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Mainly it was because the antenna for the wireless card is sticking out so far it won’t fit on.  I sit there and stare at the computer for a minute and tell him that I can tell him what is wrong right now, the card is in backwards.  He looks at me and asks if I can fix it.  I ask if he has turned the computer on.  He says yes and when he did there was a blue puff of smoke.  I tell him that the unit is blown and that there is nothing that I can do.

We are quite for some time.

He then looks around and asks what should he do.  I tell him buy a new computer.  He asks if there is anything I can take this in for.  Sure, a diag (normally when you don’t know what is wrong with the computer).  He asks me if I could do that for him.  I stare at him and tell him I know what is wrong and that it can’t be fixed.

He insists.

I tell him I can do it, but all services are none refundable.

That man lost 70 dollars, a computer, and a wifi card.  I feel terrible.